Commercial Real Estate Property Management & Brokerage in Greater Los Angeles

Insignia PMG is a trusted leader in commercial real estate property management and brokerage, proudly serving the Greater Los Angeles area—from Downtown Los Angeles (DTLA) to Marina Del Rey and beyond. Our dedicated team brings decades of experience and an unmatched level of local market knowledge to every property that we manage or lease.

Insignia PMG has proven that a specialized boutique firm can outperform the biggest names in commercial real estate when it comes to hands-on strategy,  execution and getting deals done!  We succeed where global firms fail to deliver results.

Los Angeles is setting the pace in the national commercial real estate landscape, particularly within the office sector. According to Yardi Research Data, through May 2025:

• Greater L.A. ranked second among U.S. metros in office investment activity, with investor appetite surpassing $1 billion in sales volume year-to-date.
• The metro’s office sale prices averaged approximately $281 per square foot, well above the national average of $194 per square foot—second only to Manhattan.
• Office listing rates are also robust, with average asking rents at $41.93 per square foot, significantly ahead of the nationwide average of $33.15.

Why this matters: L.A.’s high investment activity, competitive pricing, and strong rent environment underscore its position as a magnet for institutional and local capital in the office market.

At Insignia PMG, we believe property management should be more than just maintenance and rent collection—it should be a joint effort that protects your investment, enhances tenant satisfaction, and maximizes value.

Our approach is personal, proactive, and performance driven. We tailor our services to each owner’s specific needs, establishing clear, consistent, and professional communication protocols that work for you. Whether you prefer detailed monthly reports, quick phone updates, or comprehensive quarterly reviews, we adapt to your style—because no two owners are alike.

As one of the leading independent property management and brokerage companies serving the Greater Los Angeles area, we deliver the benefits of an in-house management team—without the headaches of additional staff and overhead—at a fraction of the cost.

Our Comprehensive Property Management Package Includes:

• Timely rent collection, processing, and enforcement

• Administration and reconciliation of operating expense pass-throughs

• CAM (Common Area Maintenance) tracking and reconciliation

• Annual rental rate increase calculation and implementation

• Preventative maintenance programs to avoid costly repairs

• Longstanding relationships with reliable local vendors

• 24/7 maintenance response for urgent issues

With Insignia PMG, you get more than a management company—you gain a committed team focused on protecting your assets, strengthening tenant relationships, and maximizing returns.

Strong tenant relationships are key to consistent income and low turnover. We combine local expertise with customized support to keep tenants engaged and satisfied.

Services Include:

• Fast local support, conflict resolution, and lease renewals

• Personalized lease tracking and tenant engagement tools

• Move-in/out support and tenant satisfaction tracking

• Prompt, courteous, and professional communication

• Multilingual staff to serve a diverse tenant base

We believe there is no substitute for visual inspections. Our team closely monitors properties and provides hands-on care.

Routine Maintenance Services:

• Regular site inspection reporting (field work + technology)

• Grounds maintenance, including landscaping and hardscaping

• Common area and exterior lighting analysis and maintenance

• HVAC analysis and maintenance

• Trash and recycling removal

• Fire & life safety system supervision and annual testing

• Prompt graffiti removal and control

• Security systems supervision

• Elevator maintenance and required testing

• Leveraging contractor/vendor relationships to reduce costs

Maintaining commercial properties in Southern California takes foresight and fast response. We handle both.

Preventive Maintenance:

• Proactive programs to minimize repairs and reduce liability

• Early detection and correction of small issues

• Safety, health, and appearance focus

• Mitigation of Southern California climate risks

Emergency Maintenance:

• Local maintenance personnel on call 24/7

• 24-hour emergency hotline

• Experienced response to urgent situations

• Preventive maintenance schedules for risk reduction

• Regional team leads and vendor network for rapid solutions

Our customized tenant retention programs are designed with a deep understanding of LA’s diverse micro-markets.

Tenant Experience Services:

• 24/7 Tenant Care Center for maintenance requests

• Regional tenant service center for fast assistance

• On-site support for high-occupancy properties

• Prompt follow-up and satisfaction tracking

• Multilingual staff for accessibility across communities

Transparency and accountability in reporting, cost control, and tenant improvements are central to our management philosophy.

Financial Services & Reporting:

• Monthly financial reports (income/expense statements, rent rolls, balance sheets, P&L)

• Annual operating budget preparation

• Accounts payable processing and year-end reporting

• CAM reconciliation and portfolio-wide expense optimization

Cost Control & Vendor Services:

• Vendor file maintenance and bid negotiation

• Annual insurance review

• Service contract analysis and review

• Energy optimization

Tenant Improvement Oversight:

• Full coordination of buildouts and renovations

• Collaboration with architects, contractors, and permitting agencies

• Delivery of completed spaces on time, on budget, and aligned with lease terms

Challenge:  A large retail center in West Los Angeles faced decades of underperformance. Despite being located in one of the most competitive and high-value submarkets in Greater Los Angeles, the property never achieved full occupancy in more than 30 years.

Several prominent, national commercial real estate brokerage firms had been retained to solve the problem—but each failed to deliver results. Persistent issues continued to drag down the asset’s value, including:

• Dated and poorly structured leases
• Parking challenges impacting tenant and customer traffic
• Signage limitations reducing visibility and tenant branding
• Lease administration problems that strained owner-tenant relations

The Insignia PMG Approach: When Insignia PMG was engaged to provide leasing and property management services, we immediately implemented a hands-on, tailored strategy that addressed both operational inefficiencies and leasing challenges:

1. Comprehensive Lease Review & Re-Negotiation
   • Modernized lease structures to reflect current market conditions.
   • Corrected long-standing administrative issues that had hindered tenant satisfaction.
2. Property Management Improvements
   • Resolved parking flow and access issues to improve customer experience.
   • Enhanced signage and visibility opportunities within zoning allowances, increasing foot traffic and tenant exposure.
3. Strategic Leasing Execution
   • Leveraged our local market expertise and tenant relationships to bring in targeted retailers aligned with neighborhood demand.
   • Focused on a curated tenant mix to create synergy and long-term stability.

Result: 

• Achieved full occupancy for the first time in the property’s 30-year history.
• Increased tenant retention and satisfaction through proactive management.
• Enhanced property value and stabilized income stream for ownership.
• Demonstrated that a specialized boutique firm can outperform even the largest national brokerages when it comes to local expertise, attention to detail, and execution.